CRM infrastructure shaped around your business

Build your custom CRM

The CRM that fits your business, not the other way round.

Start with a focused pipeline or build an advanced operating system. Your AI agent configures the records, actions, rules and reports; your team gets one clear place to work.

14-day free trial on every workspace
One engine · Any operating modelLive product examples
Customise

Customised to your exact needs and reports

CRM projects stall in settings menus and supplier quotes. Describe your operation to your own agent and it rebuilds the stages, fields and reports around it — you preview everything before it goes live.

Owner + AI agent
Add a legal review stage, an approval action and a forecast report for commercial deals.

I’ve prepared 3 changes for Northstar Commercial.

Legal review stage

Submit for approval action

Weighted forecast report

Preview readyPublish changes
Live report

Bars

Revenue by owner

Live report

Trends

Conversion over time

Live report

Breakdowns

Work by category

Live report

Tables

Anything your team tracks

Update

Update it through your agent from anywhere

Work slips when the next step is stuck in someone's inbox or notes app. Say it once in plain language and your agent writes the record, fills the fields and queues the follow-up — no form to open.

Anyone on the team + AI agent
Log an enquiry — Dana Wells, dana@northgate.co, 07700 900118. Wants a visit Thursday morning, budget around £2,400.
Writing to the workspace

Logged in the workspace. Here’s what I captured:

New enquiry record
Contact details — email and phone
Visit preference and budget
Follow-up action, assigned to you
Nothing to retypeLive in the CRM

Now in the workspace

Just created

Enquiry

Dana Wells

dana@northgate.co · 07700 900118

Preferred time
Thursday morning
Indicative value
£2,400
Stage
Enquiry
Assigned to
You

Call back today
Due 17:00 · from the rule on new enquiries

It lands in the live workspace your team works in — no forms, no screens opened.
Share

Share the data your team needs, in the shape they need

The numbers that matter live in spreadsheets, inboxes and someone's head, so nobody trusts the picture. One workspace holds every record and shows each person their own pipeline, actions and reports — shared the moment it changes.

CrannedFenn Advisory
Simple service CRM

Open enquiries

24

Quoted

£18.4k

Due today

6

Enquiry

Alice Marr

New · Today

Quoted

Mill House

£2,400

Booked

Old Forge

Fri · 09:00

CrannedNorthstar Commercial
Advanced revenue system

Enterprise pipeline

Forecast 71%
£482kWeighted pipeline38Active accounts

Approval queue

1

Orion Group

Legal review

2

Apex North

Finance sign-off

3

Kite Retail

Proposal due

Simple to advanced Reports of any shape Interact through your AI agent
01

Describe the business

02

Agent configures Cranned

03

Owner publishes

04

Team gets to work

Why Cranned

Traditional CRM makes the business fit the software.

Cranned reverses that relationship, while keeping the control, history and reliability a serious operation expects.

01

Restrictive by default

Most CRMs ship someone else’s process. Your team is left bending real work around fixed software.

02

Expensive at every seat

Enterprise prices follow every person who opens a record, whether they configure the system or simply use it.

03

Cranned separates build from use

Your agent shapes the CRM once. Your staff get focused, lower-cost seats to run the day.

One system, two experiences

Powerful to shape. Simple to operate.

Owners build through conversation. Staff work through a focused CRM. Nobody has to learn a generic configuration suite.

Owner experience

Built by conversation

Describe the process in plain language. Your agent translates it into live CRM structure.

  • No templates to bend
  • No consultants
  • Change it any time
Team experience

One clear workspace

Staff log leads, move work and clear tasks without touching configuration or AI.

  • Quick actions
  • Phone and desktop
  • Lower-cost seats
Control layer

Every change recorded

Configuration stays visible and traceable, with a history of what changed and when.

  • Change history
  • Private workspace
  • Owner and staff roles

Commercial model

One cost to build. A little per seat.

Every workspace starts with a 14-day free trial.

See pricing

Your process. Your CRM.

Build the CRM your business actually needs.

One cost to build. A smaller cost for every person who uses it.

Start building